Privacy Policy

Collecting personal information about you

The Royal Melbourne Tennis Club (RMTC or Club) has a Privacy Policy, which is available from the Club.

In the course of providing member services, RMTC may collect a range of personal information about you. We collect information that is necessary for membership and the provision of our services.  

The type of information collected will depend on the services you have asked us to provide, and may include your name, address, telephone and fax numbers and e-mail address, age, date of birth, occupation and bank account or credit card payment details.  

When you browse our website, contact us electronically, or engage with us on social media, we may also record geographical tagging, cookies, your IP address and statistical data from your activity. We may use your personal information to customise and improve your user experience on our website and other social media platforms.  

We may use your personal information (usually your name) for inclusion on the online court booking system, newsletters and competition results. We may also use your personal information for related purposes which you would reasonably expect, such as providing you with details about other services offered by us, as well as any promotions or offers that may be of interest to you, including tournaments, tennis games or fundraising.

You can opt out of receiving offers or information at any time by notifying us. Opt out procedures are also included on all of our marketing and promotional communications.   

In some cases, we may disclose your personal information to third parties, such as persons to whom we contract to provide services as required in order to provide you with services.  For example, tennis club member information is shared with Australian Real Tennis Association (ARTA) for affiliation and insurance purposes and also keep you details updated on the Club’s membership database and the Tennis and Racket Association (UK) online handicap system (RTO). We will ensure that third parties to whom we disclose are bound by confidentiality and non-disclosure agreements, if they are not otherwise required to adhere to the Privacy Act.  

RMTC also discloses your personal information by utilising through (RTO).  

These personal details include name, handicaps, and RTO administration settings for organisations. does not store RTO username or passwords. When a person logs onto, these details are sent to the RTO system for authentication.  

We may also disclose your personal information where we have sought your consent or in accordance with the Privacy Act or any other legislation.  

We may also disclose your personal information to third parties (including government departments and enforcement bodies) where required or permitted by law.  

Storage and security  

Your personal and sensitive information is stored electronically, on paper, or both. RMTC has physical, electronic and procedural safeguards in place and takes reasonable steps to ensure that your information is protected from misuse, interference and loss, and from unauthorised access, modification and disclosure.  

Please be aware that personal information provided by email may not be secure. If you have any concerns regarding the security of your personal information, please provide it in an alternate form, such as facsimile.  

RMTC uses secure methods to destroy or permanently de-identify your personal information. We will retain your personal and sensitive information while it is required for any of our functions, or for any other lawful purpose.  

Access and correction  

In most cases, you will be able to gain access to personal and sensitive information held about you by RMTC. We may provide you with this information verbally or in writing, as may be appropriate. Where we do not agree to provide you with details of personal information we will give you reasons why.  

We will take reasonable steps to amend or correct your personal information to keep it accurate and up-to-date.  

How to contact us  

If you would like to discuss any aspect of your personal or sensitive information, or have any queries or concerns about our privacy practices please contact our Privacy Officer.  

Privacy Officer  

Royal Melbourne Tennis Club Inc.  

18 Sherwood St, Richmond VIC 3121  

T:( 03) 9429 9788  

F: (03) 9428 3280